Privacy policy
Last updated: 16 March 2026
This notice explains how Hong's Place 美食坊 handles personal data when you use this website, contact the takeaway, or place an order. Hong's Place 美食坊 is the data controller for the information described on this page.
What we may collect
- Contact details you choose to provide, such as your name and phone number.
- Order details, special requests, and allergy information you provide to the takeaway.
- Basic technical request data processed by the hosting provider, such as IP address and browser information, to deliver and secure the site.
- Information stored in your browser by the menu planner if you choose to use that feature.
How we use it
- To take and prepare orders, answer questions, and provide customer support.
- To operate, secure, and troubleshoot the website.
- To keep records where required for tax, accounting, or other legal obligations.
Legal basis
- Contract: processing needed to take or fulfil your order.
- Legitimate interests: running and securing the website, handling customer enquiries, and managing the takeaway.
- Legal obligation: retaining information where the law requires it.
Sharing
We do not sell your personal data. We use service providers only where needed to run the website or provide information you request. At the time of writing, this includes Cloudflare for website hosting and security, and the Food Standards Agency badge service on pages where that official badge is shown. If you choose to open Google Maps directions, Google then processes your information under its own terms.
Storage on your device
The menu planner stores your draft basket in your browser's local storage so it stays available if you refresh the page or come back later. This information remains on your device unless you clear it and is not sent to Hong's Place through the website.
Retention
We keep information only for as long as reasonably necessary to run the takeaway, answer questions, resolve issues, and meet record-keeping obligations. Technical logs are retained by infrastructure providers according to their operational security settings.
Your rights
Depending on your circumstances, you may have the right to ask for access to your personal data, ask for it to be corrected or deleted, object to certain processing, or complain to the Information Commissioner's Office.
Contact
Hong's Place 美食坊
86 Forest Drive
Chelmsford, CM1 2TS
Phone: 01245 251760
If you have a privacy question or request, please contact the takeaway by phone or at the shop.